Return Policy

Thank you for shopping at Anvaya Jewels! We want you to be completely satisfied with your purchase from https://anvayajewels.com. If for any reason you are not entirely happy with your order, we offer a straightforward return policy to ensure your peace of mind.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon arrival.

Initiating a Return

If you would like to return an item, please contact our customer service team within 7 days of receiving your order. You can reach us at info@anvayajewels.com to request a return authorization and instructions on how to proceed. Please include your order number and reason for return in your message to expedite the process.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Shipping Costs

Please note that shipping costs associated with your original purchase are non-refundable. You will be responsible for covering the cost of return shipping unless the item is defective or damaged upon arrival.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@anvayajewels.com. We are here to assist you and ensure that your shopping experience with Anvaya Jewels is enjoyable and hassle-free.